Version 2.3.0

Features & Updates

General

• Capturing improvements

  • Live preview of during capturing for video, image and barcode capturing on MR devices

  • Preview is opened automatically after capturing for video and image captures on MR devices

• Voice commands

  • Voice commands have been added for easier navigation and control on Mixed Reality clients

  • Full list of commands can be found on the documentation page

• 3D Video support

  • 3D videos can be uploaded to the management portal and consumed on Mixed Reality clients

• Official A3 release

  • Release of the sphere solution on the ThinkReality A3

• Official RealWear release

  • Release of the sphere solution on the RealWear HMT-1 device

• Performance improvement

  • The general performance of the application is improved and usability issues are addressed.

• Bug fixes

  • Various bug fixes across the entire solution

TASK/Workflows

• Workflow translations

  • Ability to automatically translate step title and description of workflows to other languages.

  • Possibility to manually correct auto-generated translations is available.

• Automatic transcript generation for audio steps

  • Audio steps are automatically transcribed and the resulting text is included in the workflow reports.

EXPERT/Remote Assistance

• Email notification

  • Option to notify/invite offline users to a call by sending an email

3D Asset Pipeline

• BIM-Upload (ThinkReality)

  • Upload of BIM models has been enabled for ThinkReality users

Known Issues

• LITE users that spawn workflow attachments during a networked task session with MR users will spawn the hologram independent of the workflow. It will not be automatically deleted when changing steps.

• For ThinkReality A6 users, in rare cases the application may crash during workflow media capture while simultaneously in a remote expert call. In this case, users should save their progress as a snapshot to get out of the locked state.

• Live annotation during an remote expert call with an A6 is not currently possible

• Videos captured by the A3 and A6 client devices do not contain audio

• Videos captured by a HoloLens 2 during a remote expert workflow cannot be previewed by IOS devices

• Workorders that have been assigned to a specific user cannot be submitted by other users