Skip to main content

Version 2.1.0

Last updated: Feb 22, 2021

Features & Updates

  • Conference calling: addition of conference calling for LITE and MR users including updated UI and call setup structure

  • Web client: release of sphere web client (support for Chrome, FireFox, and Edge browsers)

  • Guest calling: ability to invite external non-sphere users by email and have them join a sphere call via one time web link (restricted guest functionality)

  • Photo input comparison image: added functionality to attach an optional comparison reference image to photo input steps (only applies to Mixed Reality clients)

  • Revised asset pipeline: release of an updated version of the asset pipeline with new functionality for specifying input coordinate system orientation, modular parts, and more

  • Modular parts for 3D models: added ability to manipulate and control parts belonging to the same 3D model

  • 3D model visibility: added ability to toggle visibility for 3D models and their individual parts parts and control over the visibility mode of the entire model

  • Categorization of captured media: added categorization for media captured on the fly and uploaded to the management portal according to the user who captured the asset and the date

  • Various bug fixes, performance improvements and optimizations

Known Issues

LITE

  • Web clients will not launch if there is no webcam or microphone attached

  • Logging in as a new user on web clients requires closing the browser and reopening, or alternatively opening in incognito mode

  • Clicking the progress bar of a video to jump or using the skip forward/backward buttons for video and audio holograms does not work on the Web clients. Other platforms are unaffected

  • During a conference call, if a user disconnects and quickly reconnects (e.g. MR user capturing a photo), you will need to switch back to their feed manually. Once the user disconnects, the next available feed is targeted.

  • iOS devices should use a “low” quality video resolution as it provides a more consistent and steady video stream. This can be set in the settings panel.

  • Weaker Android devices such as budget tablets can experience unstable application behaviour during calls. For a good experience, we recommend devices with a Snapdragon 835 or higher.

  • In some cases, Android devices uploading media directly from the device gallery can cause the user to be disconnected from the call

MR

  • Scrolling through the chat messages to see previous chat history is currently unsupported

  • When inviting another user to an existing call, the dialing panel does not close automatically when the user is added

  • In some rare cases, HoloLens 2 devices may experience an application crash when trying to reconnect to a call after disconnecting

Lenovo Cloud Platform

  • Web clients connecting to Lenovo Cloud infrastructure should use Firefox. Chrome browsers can cause a crash when loading video holograms due to the built-in Chrome caching.

  • Web clients connecting to Lenovo Cloud infrastructure do not support 3D models currently

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.